FESTIVAL INFO

Music On Festival 2020

OPENING HOURS

Saturday May 9th from 12:00 till 23:00 Sunday May 10th from 13:00 till 23:00

ID

Music On Festival is an 18+ event. ID will be checked without exception, so don’t forget to bring your drivers license, ID card or passport.

Camping

There won’t be a camping at Music On Festival this year. But in our ticket shop you can get your tickets in combination with an accommodation. Click here. If you already both a weekend ticket you can upgrade you ticket in the travel ticket shop.

PAYMENT

We try to make every form of payment possible but past experencies have taught us some (credit)cards from other country’s won’t get accepted by our terminals. When you have a card from another country then the Netherlands, we suggest you bring some spare cash to the event, just to be sure.

LOST & FOUND

If you lose or find something, you can go to the counter where the lockers are being sold. Everything will be collected there. After the event you can contact the organization on [email protected] to check if we found your properties.

SUSTAINABILITY

We care about our future and the beautiful Havenpark where we have the opportunity to host the festival. Click here for more informations about sustainability.

Neighbours

In the extension of a more sustainable festival environment and providing an extra service to the neighbours of Havenpark Amsterdam, Loveland provides the residents information in a digital way. For more informations, click here.

TICKETS

A weekend ticket includes entrance for two days of Music On Festival. If you purchase a weekend ticket, you’re welcome to visit the event on both Saturday and Sunday. Music On Festival is a 2 day festival. If you want to visit Music On Festival for a single day, you can also purchase these tickets now.

DAY TICKETS

When you buy a day ticket you will receive one ticket. This ticket will be scanned at the entrance. You’ll receive your ticket in your inbox. The e-ticket can be scanned from your phone, but make sure to download it upfront, have your batteries loaded and turn your screen brightness fully up at the entrance to ensure a steady flow going in. Then, it’s time to put your phone off and the Music On.

Questions about tickets?

For questions about tickets, payments or your order you can contact Yourticketprovider Customer Service through e-mail or by phone.
yourticketprovider.nl/support
+31 30 2040258
[email protected]

RESELL TICKETS

You can resell your weekend tickets as one. But not partially for one day. It is not possible to go to the event on Saturday and sell your ticket for the Sunday.

LEAVING TERRAIN

It is not permitted to leave the festival and come back later.

SMOKING

Smoking: It is prohibited to smoke at indoor areas.

WEEKEND TICKETS

You will receive a ticket for both Saturday and Sunday. The Saturday ticket will be scanned at the special ‘weekend’ entrance where you will receive a wristband. On the Sunday you can ONLY enter the venue with your Sunday ticket in combination with your wristband.

SHARE WEEKEND TICKET

No, a weekend ticket is only valid for one person/visitors.

Personal tickets

After the purchase of your ticket you will receive an e-mail with the question to fill in personal information from every individual ticket owner. When the data is filled in, your tickets will be send to your e-mail account.

LOCKERS

Lockers will be present at the festival terrain to safely stow away any belongings, to avoid cues you can buy your locker in advance at the same time you buy your regular ticket. You can buy your locker in advance at this page. If you forgot any items after leaving the festival, please visit www.lockerbox.nl for more information.

SUN PROTECTION

It is allowed to bring sunscreen but only in a small bottle and without spray head.

CELEBRATE SAFE

Music On Festival has a zero tolerance drugs policy. Also, please leave your valuables at home, pickpockets may be active at the festival. And finally, take care of yourself and each other! Please read the important info on this page and Celebrate Safe!