FAQ

Music On Festival 2026

GENERAL INFORMATION ABOUT THE CANCELLATION

For detailed information regarding the cancellation of Music On Festival 2026, please refer to the official statement shared on our website. We kindly ask everyone to read the statement carefully, as it contains the latest updates and important information regarding the situation. https://www.musiconfestival.nl/statement/

I bought a ticket for Music On Festival 2026. What are my options?

All ticket holders will be informed about this by email no later than Friday, May 22 with detailed information regarding the available options. All valid tickets for Music On Festival 2026 will remain valid for the next edition of Music On Festival. However, if you prefer a ticket refund, that option will be available as well.

WHAT IF I BOUGHT MY TICKET THROUGH TICKETSWAP?

All tickets will remain valid for the next edition of Music On Festival. Visitors who still prefer a refund will be able to request one through the process that will be communicated by email.

I BOUGHT A TICKET THROUGH A NON-OFFICIAL RESELLER, CAN I STILL GET A REFUND?

We can’t guarantee a refund for tickets bought through any other third-party reseller and non-official partners. Please make sure to always buy your tickets through our official channels.
You could try to get in contact with the reseller and/or with the person that has sold you the ticket if you bought it through a third-party reseller, as he/she already received an email with information regarding the refund.

DO I ALSO GET A REFUND ON MY LOCKER, PARKING OR SHUTTLE BUS TICKET?

All additional tickets, including locker, parking and shuttle bus tickets, can be carried over to the next edition of Music On Festival. Ticket holders will also have the option to request a refund if they prefer, with full details on how to do so shared by email.

I HAVE OTHER QUESTIONS/REMARKS.

Please send us an email to [email protected]. We will take a look into your inquiry and help you out.
Also, don’t forget to check your email inbox and spam folder.
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